News

Latest NewsOn the boardsideas
Our Process
Celebrating 25 Years of Success Our Process - More than a year into the global pandemic, RLI checks in with
Our Vision
Our Vision Celebrating 25 Years of Success In our 25th Year, Concept i reflects on our mission to ideate, innovate and have
PHYSICAL DESIGN
PHYSICAL DESIGN Consumers still appreciate the ‘touch and feel’ experience of physical spaces – however, their role needs to be
FEELING SAFE
FEELING SAFE Consumers now care more about in-store safety and prefer offerings that are healthy & locally sourced. Providing safe
CUSTOMER EXPERIENCE
CUSTOMER EXPERIENCE The pandemic has changed consumer behaviours, some permanently; a consolidation of shopping trips and customers trying new omnichannel