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Latest NewsOn the boardsideas
PHYSICAL DESIGN
PHYSICAL DESIGN Consumers still appreciate the ‘touch and feel’ experience of physical spaces – however, their role needs to be
FEELING SAFE
FEELING SAFE Consumers now care more about in-store safety and prefer offerings that are healthy & locally sourced. Providing safe
CUSTOMER EXPERIENCE
CUSTOMER EXPERIENCE The pandemic has changed consumer behaviours, some permanently; a consolidation of shopping trips and customers trying new omnichannel