HOW DO WE DESIGN FOR THE NEW NORMAL?

ACCELERATED NEW ERA

The COVID-19 health crisis has had a huge impact on Retail & Leisure design in terms of Customer Experience, Physical Design and Environmental Health & Safety. This is initiating the design industry to be more creative, think outside the box, and throw away old thought processes. Retailers, Operators and Designers must be innovative, agile, and resourceful in order to create successful and resilient future shopping and leisure environments.

Concept-i has been following the pandemic and emerging design trends. As Architects & Designers, rather than being passive participants in the matter, we have put together what we see are Key Drivers moving forward.

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‘Retail reimagined: The new era for customer experience’, Periscopes for McKinsey, August 2020